FAQ
International Orders
All International orders will be shipped by United States Postal Services (USPS Priority Mail), it takes approx. 15 to 30 business days.
Last drop off time for all express service is 12:00 PM Pacific Standard Time. Please process your order/payments 2 hours ahead of the last drop off time and you will receive it on the next business day by end of day. We do NOT offer overnight services if your address is P.O Box, APO/FPO, Hawaii, Alaska, Guam, Puerto Rico, and Virgin Island. Express service is NOT available on Non-business days (Saturday, Sunday and Holidays season).
We will ship to the following countries:
- Albania
- American Samoa
- Andorra
- Antarctica
- Antigua
- Australia
- Austria
- Bahamas
- Belarus
- Belgium
- Bermuda
- Bosnia and Herzegovina
- Bouvet Island
- Brunei Darussalam
- Canada
- Cayman Islands
- China
- Christmas Island
- Cocos (Keeling) Islands
- Cook Islands
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Dominican Republic
- Estonia
- Faroe Islands
- Fiji
- Finland
- France
- French Polynesia
- French Southern Territories
- Georgia
- Germany
- Gibraltar
- Greece
- Greenland
- Guam
- Heard and McDonald Islands
- Hong Kong
- Hungary
- Iceland
- Ireland
- Israel
- Italy
- Jamaica
- Japan
- Kiribati
- Korea
- Korea, Republic of
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macau
- Macedonia
- Malta
- Marshall Islands
- Mexico
- Micronesia
- Moldova, Republic of
- Monaco
- Montenegro
- Nauru
- Netherlands
- New Caledonia
- New Zealand
- Niue
- Norfolk Island
- Northern Mariana Islands
- Norway
- Palau
- Philippines
- Pitcairn
- Poland
- Portugal
- Puerto Rico
- Romania
- Russia
- Samoa
- San Marino
- Serbia
- Singapore
- Slovakia
- Slovenia
- Solomon Islands
- South Africa
- Spain
- St. Pierre and Miquelon
- St. Vincent and the Grenadines
- Svalbard and Jan Mayan Islands
- Sweden
- Switzerland
- Taiwan
- Thailand
- Tokelau
- Tonga
- Trinidad and Tobago
- Turkey
- Tuvalu
- Ukraine
- United Arab Emirates
- United Kingdom (Great Britain)
- Vanuatu
- Vatican City State
- Virgin Islands
- Albania
- Wallis And Futuna Islands
Customers who purchase order out of United States should know:
Duties and Customs Fees
All international orders are subject to duties, taxes and fees as determined by their local government. International customer is responsible for all duties and taxes
International payment terms
International customer, when using a credit card, your record will be send to our Fraud Prevention Department for review, we will send you a notification via email if your credit card status is NOT within the Visa / Master card security measures. At this point, we will issue a refund back on your credit card.
